bdoj's Privacy Policy
At bdoj, your personal information is stored with the highest level of security. This policy clearly explains how we collect information, why we use it, and how we keep it safe.
Introduction & Scope
bdoj is a trusted and secure online gaming platform serving players in Bangladesh. This Privacy Policy ("Policy") applies to the bdoj website and all associated services. When you open an account on bdoj, use our services, or contact us, you agree to the terms of this Policy.
We take your privacy very seriously. This Policy aims to clearly inform you about what information we collect, why we collect it, how we use it, and how your information stays safe. If you have any questions, you can contact our support team.
This Policy may be updated from time to time. If there are significant changes, we will clearly announce them on the website. We recommend reviewing this page regularly.
What Information We Collect
bdoj collects your information in various ways. Below are the different categories of information we collect:
Identity Information
- Full name
- Date of birth (for age verification)
- Mobile number
- Email address
- National ID card or passport details (where required)
Financial Information
- Payment method details (bKash, Nagad, Rocket)
- Transaction history
- Deposit and withdrawal information
- Account balance information
Usage Information
- Gaming activity history
- Bet amounts and outcomes
- Session duration
- Preferred games and categories
Technical Information
- IP address
- Browser and operating system type
- Device information
- Cookie and session data
- Referral source
Purpose of Data Use
bdoj uses your information only for specific, lawful, and clearly defined purposes. The reasons we process information include:
- Account management: To create, verify, and maintain your account.
- Service delivery: To provide gaming services, bonuses, VIP benefits, and promotions.
- Financial transactions: To process secure deposits and withdrawals via bKash, Nagad, and Rocket.
- Age verification: To ensure that only users aged 21 or above can use the platform.
- Fraud prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
- Responsible gaming: To monitor your gaming behavior and identify and prevent problematic patterns.
- Customer support: To resolve your questions and complaints quickly and effectively.
- Service improvement: To analyze user experience and further improve the platform.
- Communication: To inform you about important updates, service changes, and relevant offers.
We will never use your information beyond the purposes listed above. Your information will not be shared with third parties for marketing purposes without your consent.
Data Disclosure & Sharing
bdoj does not sell or rent your personal information. Information may be shared only in the limited circumstances described below:
Service Providers
With trusted third parties that assist with payment processing, technology services, and platform operations, who are bound by strict confidentiality agreements.
Legal Obligations
In response to a court order or a lawful request from a relevant authority, or to assist in fraud investigations.
Game Providers
Game studios including Pragmatic Play, Evolution Gaming, Spribe, and JILI receive limited data necessary to operate the games.
Business Restructuring
In the event of a company merger or acquisition, though the new entity will also be required to comply with this Policy.
Data Security Measures
bdoj applies industry-standard technical and administrative measures to protect your information. The key components of our security infrastructure are listed below:
- SSL encryption: All data transmissions are secured with SSL/TLS encryption, which prevents third parties from intercepting information.
- Secure servers: Your data is stored on secure, access-controlled servers.
- Password hashing: Your password is never stored in plain text — it is hashed using strong cryptographic methods.
- Access controls: Only authorized staff can access the information they need, and all access is logged.
- Regular audits: Security measures are reviewed and tested on a regular basis.
- Two-step verification: If suspicious activity is detected, an additional verification process is triggered.
However, no online service can guarantee 100% security. We also advise you to stay vigilant — do not share your account password with anyone, and report any suspicious activity to us immediately.
Cookies & Tracking Technologies
bdoj uses cookies to improve your website browsing experience. Cookies are small text files stored in your browser.
The types of cookies we use:
- Essential cookies: Essential for the core functionality of the platform — maintaining login sessions, remembering preferences, and so on.
- Analytical cookies: To understand how users interact with the site, which helps improve our services.
- Functional cookies: To remember your language preference and personalized settings.
- Security cookies: For fraud detection and secure session management.
You can control or disable cookies from your browser settings. However, disabling certain cookies may limit the functionality of the platform.
Your Data Rights
bdoj recognizes and respects your rights over your personal information. Your key rights are described below:
Right to access
You have the right to know what information we hold about you and to receive a copy of it.
Right to rectification
You have the right to request that your information be corrected if it is inaccurate or incomplete.
Right to erasure
In certain circumstances, you have the right to request the deletion of your personal information.
Right to object
You have the right to object to the processing of your information for specific purposes.
Right to portability
You have the right to receive your information in a structured, readable format.
Right to restriction
In certain circumstances, you have the right to request that the processing of your information be restricted.
To exercise these rights, email us at [email protected]. We will respond to your request within 30 days. In some cases, it may not be possible to fully delete information due to legal or regulatory obligations.
Data Retention Period
bdoj does not retain your personal information for longer than necessary. The following policy is followed when determining how long information is kept:
- Active accounts: All information necessary to provide the service is retained for as long as the account remains active.
- Closed accounts: Even after an account is closed, certain information is retained for a defined period for security, fraud prevention, and legal purposes.
- Financial transactions: Financial information is retained for the period required by applicable law.
- Cookie data: Session cookies are deleted when the browser is closed; persistent cookies expire after a set period.
Once the retention period ends, information is securely deleted or anonymized so that it can no longer be linked to any individual.
Protection of Minors
bdoj is intended only for users aged 21 or above. We do not knowingly collect any information from minors. Age is verified during account registration, and additional verification is in place for suspected cases.
If we are informed that a minor's information is associated with an account, we will immediately close that account and delete all related information. If a parent or guardian suspects their child is using bdoj, please contact us at [email protected].
Policy Changes & Updates
bdoj reserves the right to amend this Privacy Policy as needed. If any significant changes are made to the Policy, we will inform you through the following methods:
- A clear notice will be displayed on the website.
- You will be notified via your registered contact details.
- The "Last updated" date at the top of the Policy will be changed.
Continued use of the service after any changes will be considered acceptance of the updated Policy. Please review this page regularly.
Contact & Complaints
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to submit a complaint, please contact the bdoj support team.
Live chat — 24/7, instant support available in Bengali and English
[email protected] — email this address for privacy-related requests, data deletion requests, or any other questions
We aim to respond to your request within 30 days
This Policy is an integral part of bdoj's services. Thank you for reading it and for caring about your privacy. Your trust and confidence are bdoj's most valuable asset.